Tanvi Jewellery encourage the customers to provide complete mailing address along with the contact number/s for delivering the products on time.
Tanvi Jewellery aims to dispatch all orders within 48 hours (excluding holidays, Saturday and Sunday) after the placement of order. Tanvi Jewellery shall not take responsibilities for delays due to incomplete address listings. In a situation of re-shipment for the same order, customers will be responsible to pay re-shipping charges and any other related fines/penalties.
Shipping within India:
Tanvi Jewellery provides Express Shipping Within India on all orders There will be a shipping charge of Rs. 100/-.
Delivery Time (Within India): All orders are shipped through the best transport/courier agencies and delivered at your doorstep approximately within 4-7 working days; post the dispatch of your shipment. Orders are shipped on business days only. Business days are Monday to Saturday 9am-5: 00 pm, excluding holidays within India. Please note that return shipping charges are to borne by the customer only.
During the holiday season, we highly suggest that you place your order at least 5 days in advance to allow enough time for delivery. If you have any additional questions, please email us at jewellerytanvi@gmail.com. All products are shipped via reputed international courier companies such as FedEx, DHL, DTDC, PROFESSIONAL and various other renowned companies that are completely reliable.
We do not take responsibility for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
International Shipping:
Return & Policy
We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition.
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