We answer emails in the order they are received and we try to respond as promptly as possible. We mostly reply within 24 hours of receiving an email, but if there is an increased volume of inquiries it may take us 2-3 business days to get back to you. To help us respond to you faster, please only send one email per inquiry.

You can easily edit your order at any time as long as it is done before the order is fulfilled. Our warehouse staff fulfils orders quickly. We will try our very best to accommodate edit requests, however, we cannot guarantee them. If you need help with the order, please email us at jewellerytanvi@gmail.com for further assistance.

Unfortunately, we cannot honor this.

Yes, we provide Express Free Shipping on orders above 1000/-. There are no hidden charges or surprises on the Checkout page. We are very transparent about the way we conduct our business. Our aim is to provide the best possible value to our customers.

All our products come with a FREE replacement warranty for 3 days from the date of item delivery. If your purchase does not match the description or if the item is defective, please Contact Us within 24 hours of receiving your order - we will make sure that all of your issues are resolved. Thank you.

You can easily edit or cancel your order at any time as long as it is done before the order is fulfilled. Our warehouse staff fulfills orders quickly. We will try our very best to accommodate cancellation requests, however, we cannot guarantee them. If you need help with the order, please email or Contact Us for further assistance.

We apologize that your shipment didn't arrive in perfect condition! All products come with a FREE replacement warranty for 3 days from date of item delivery. Please Contact Us with your name and order number for further assistance.